At crystallyiptv.com you can get 24 hours trial. We offer 24 hours trial because of that as a client you can test our channels and make sure we have channels that you need and 100% happy with our channel list, so before buying please take advantage of 24 Hours trial. If you have any issues or technical questions when you set up your IPTV you can contact our support team at Email or Whatsapp. Our team will help you make it work. We sell digitally downloadable service all of which come with a demo. Please do your test on the demo of the product to understand the functionalities before purchasing. Because of the nature of digitally downloadable goods, refunds aren’t possible once the files have been delivered to you immediately after your purchase, except under extraordinary situations. If our server down and we can not not bring it back within a week we will refund. In this situation, we will process the refund as soon as possible. But depends on our payment system or the method that you use to purchase it can take up to 14 days for the refund to reflect in your bank account/card.